If for any reason you are dissatisfied with a purchase,
we'll assist you with a prompt exchange, refund, or credit.
Customer Service: Telephone: 1-(951)-303-1100
Credit card acceptance: Visa / Mastercard / Discover / American Express
Sales Tax: 7.75% charged on orders shipped to the state of California
Shipping and Handling Information:
Shipping and Handling Charges*
standard shipping method is UPS Ground. Customers living in the
U.S. and U.S. territories should receive their orders within 2 to 7
business days. You will be sent an order confirmation via e-mail. You can check the current status of your order online by going to the link provided in your confirmation e-mail.
Exchanges and Returns:
Customer satisfaction is our number one concern. We will do our very best to satisfy each and every customer to the best of our ability. If you are not 100% satisfied with your purchase, please contact us as soon as you are able within 30 days of purchase and we will gladly accept your return, exchange, or (appropriate) refund if you choose to do so. Your return will be tested before a refund is given. We will refund the value of merchandise, not the return shipping. Buyer is responsible for all return shipping costs. Refunds for items returned within thirty days will be credited to your credit card. It may take one to two billing cycles for the appropriate refund to appear on your credit card statement. Please note if you would like to return your item for a refund a 15% processing & restocking fee will apply.
Send your package, via a prepaid, insured, traceable method to ensure a safe and documented delivery to:
BRIGHT AND FUN TOYS RETURNS
44528 Love Court
Temecula, CA 92592
Shipping charges on returns or exchanges:
Returns If you are returning merchandise for a refund, you are responsible for the shipping costs of returning it to us in the original package (please refer to our detailed return policy)Exchanges
If you are exchanging merchandise, you are responsible for the costs of returning it to us. Shipment of a replacement item of equal or lesser value is free of charge; however, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of additional items and shipping charges.Ratings and Reviews
This is the best place I have found on the web for these types of toys, and with free FAST shipping, low prices and really nice helpful customer service no one can beat them. I plan on ordering for all the children featured on my website for the terminally ill.
Change a life with a card
Comments: Awesome... fast great service. Article arrived within 1 week, great shape! Exactly as described. Will shop with them many times... Perfect for sending presents to the grandchildren. I feel very satisified having found a great vendor.
Already planning Christmas purchases!
Comments: I thought the customer service was excellent. I emailed Bright and fun toys with a problem and they were quick to respond and resolve with no hassle. Shipping was so fast! And I love the fact that the shipping was free - that is what attracted me to the site. Thank you!
Comments: I selected my purchase from Bright and fun toys because of the free shipping and the lowest price in comparison to other stores. Continue to provide free shipping!
Comments: Easy site to order from. Excellent feedback from the Merchant. Shipping time was excellent and the free shipping was certainly appreciated. Good Job.
Comments: I cannot praise this company enough. Excellent packing, shipping (free) and quality of merchandise. If only all internet shopping could be such a pleasant experience. I and my grandchildren can't wait to place our next order.Don't hesitate for a moment to order. You will be pleasantly surprised.
Comments: Fast, friendly service! Bright and fun toys was out of the product I ordered. They personally called me and asked me if a similar substitution would be okay and it absoulty was. The product I received was even better than the one I ordered and I got it for the same price. Bright and Fun Toys is a great place to shop online especially with the free shipping. I would shop there again. Thank you!
Comments: THANK YOU SO MUCH!
I CAN`T BELIEVE MY ORDER ARRIVED SO QUICKLY. I WAS JUST SHOOTING FOR CHRISTMAS AND WITHIN A WEEK OF ORDERING, HERE IT IS. I CAN`T TELL YOU HOW IMPRESSED I AM. AND I`M ALSO "VERY" IMPRESSED WITH THE ITEMS I ORDERED. THEY ARE "TOP QUALITY". THERE`S NO DOUBT I`LL BE DEALING WITH YOUR COMPANY AGAIN.
Comments: This company went way above and beyond to ship a product to me at an APO address. They really helped make our upcoming holiday special. Thanks!
Our contact information
By standard mail:
Bright And Fun Toys
44528 Love court
Temecula Ca, 92592
By phone: 1-(951)-303-1100
(Monday-Friday between 9 a.m. and 5 p.m. Pacific Standard Time)firstname.lastname@example.org
* Shipping is free for orders shipped anywhere in the United States. Rushed shipping is available at standard published rates.