• UPS FREE ground shipping is only available within the 48 continental States.



  • Our Guarantee
    If for any reason you are dissatisfied with a purchase,
    we'll assist you with a prompt exchange, refund or credit.


    Customer Service: Tel: 714 557-2553 or 800 2BF-TOYS (800 223-8697) Fax: 714 557-2574 E-mail: BFToys@aol.com
    Credit card acceptance: Visa / Mastercard / Discoverer / American Express

    Sales Tax: 7.75% charged on orders shipped to the state of California

      Shipping and Handling Information:

    U.S. Shipping and Handling Charges*
    Standard Shipping

    Our standard shipping method is surface delivery. Customers living in the U.S. and U.S. territories should receive their orders within 2 to 7 business days. You will be sent an order confirmation via e-mail. You can always find out the current status of your order online by going to the link provided in your e-mail.

  • Shipping OUT SIDE the United state excluding Canada.
  • 6 pound and under $25.00
  • 10 pound and under $40.00
  • 15 pound and under $50.00
  • 20 pound and under $60.00
  • Items over 20 pound we will let you know.


  • Exchanges and Returns:

    Customer satisfaction is our number one concern. We will do our very best to satisfy each and every customer to the best of our ability each and every time. Refunds for items returned within thirty days will be credited to your credit card. Due to the fact that our company ships all products for FREE all returns (other than exchanges) are subject to 15% (our original shipping costs) to be deducted from the full amount originally paid. A credit will be issued as soon as we receive your return. It may take one to two billing cycles for the appropriate refund to appear on your credit card statement. Defective merchandise after the 30-day period is under warranty by the importer, and we encourage you to please read the warranty information stated in our return policy. If you should receive any item that is "defective on arrival", please contact us immediately so we can either exchange the item, or supply you with any parts or items that are damaged, missing, needed, or for (the appropriate) refund if you chose to do so.

    Send your package, via a prepaid, insured, traceable method to ensure a safe and documented delivery to: 

    Bright & Fun Toys.com RETURN
    3732 West Warner Ave.
    Santa Ana, CA 92704

    Shipping charges on returns or exchanges:

    Returns If you are returning merchandise for a refund, you are responsible for the shipping costs of returning it to us in the original package (please refer our detailed return policy). 



    Exchanges If you are exchanging merchandise, you are responsible for the costs of returning it to us. Shipment of a replacement item of equal or lesser value is free of charge; however, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of additional items and shipping charges.





    Rating:
  • Rating: Excellent Comments: This is the best place I have found on the web for these types of toys, and with free FAST shipping, low prices and really nice helpful customer service no one can beat them. I plan on ordering for all the children featured on my website for the terminally ill. Suzanne Virostek Founder www.ShareaCard.org Change a life with a card

  • Rating: Excellent

    Comments: Awesome... fast great service. Article arrived within 1 week, great shape! Exactly as described. Will shop with them many times... Perfect for sending presents to the grandchildren. I feel very satisified having found a great vendor. Already planning Christmas purchases!

  • Rating: Excellent

    Comments: I thought the customer service was excellent. I emailed BFToys with a problem and they were quick to respond. Shipping was so fast! And I love the fact that the shipping was free - that is what attracted me to the site. Thank you!

  • Rating: Excellent

    Comments: I selected my purchase from BF Toys because of the free shipping and the lowest price in comparison to other stores. Continue to provide free shipping!

  • Rating: Excellent

    Comments: Easy site to order from. Excellent feedback from the Merchant. Shipping time was excellent and the free shipping was certainly appreciated. Good Job.

  • Rating: Excellent

    Comments: I cannot praise this company enough. Excellent packing, shipping (free) and quality of merchandise. If only all internet shopping could be such a pleasant experience. I and my grandchildren can't wait to place our next order.Don't hesitate for a moment to order. You will be pleasantly surprised.

  • Rating: Excellent

    Comments: Fast, friendly service! BF Toys was out of the product I ordered. They personally called me and asked me if a similar substitution would be okay and it was. The product I received was even better than the one I ordered and I got it for the same price. BF Toys is a great place to shop online especially with the free shipping. I would shop there again. Thank you!

  • Rating: Excellent

    Comments: THANK YOU SO MUCH! I CAN`T BELIEVE MY ORDER ARRIVED SO QUICKLY. I WAS JUST SHOOTING FOR CHRISTMAS AND WITHIN A WEEK OF ORDERING, HERE IT IS. I CAN`T TELL YOU HOW IMPRESSED I AM. AND I`M ALSO "VERY" IMPRESSED WITH THE ITEMS I ORDERED. THEY ARE "TOP QUALITY". THERE`S NO DOUBT I`LL BE DEALING WITH YOUR COMPANY AGAIN. THANK`S, L.S. LITITZ,PA.

  • Rating: Excellent

    Comments: This company went way above and beyond to ship a product to me at an APO address. They really helped make our upcoming holiday special. Thanks!

    BFToys@aol.com

    * Additional Shipping Information:
  • All order normally will ship within 1 business day. UPS FREE ground shipping is only available within 48 continental States. Additional charge will apply to APO, FPO, Hawaii, Puerto Rico, and Alaska addresses.
  • Product under 10 pound it will only coast you 8.00 over 10 pound we will email you the shipping cost. All items ships out from Santa Ana, CA 92704 warehouse. Please note that we do not ship to Post Office boxes.

    Shipping OUT SIDE the United State excluding Canada.
  • 6 pound and under $25.00
  • 10 pound and under $40.00
  • 15 pound and under $50.00
  • 20 pound and under $60.00
  • Items over 20 pound we will let you know.